White Memorial Medical Center
Challenge: White Memorial Medical Center is a large non-profit community hospital serving disadvantaged neighborhoods of east Los Angeles. In the mid-2000s, WMMC launched a social responsibility program to better respond to and communicate with its diverse stakeholders. WMMC turned to BuzzWord for advice.
BuzzWord Solution: The 2005 Social Responsibility Report was the first in the hospital sector and one of the few produced by a non-profit organization. BuzzWord broke ground on both accounts by advising on WMMC’s social responsibility strategy, reporting strategy, and key performance indicators, and developing the content for the 2005 report.
- Social responsibility strategy
- Reporting strategy
- GRI analysis
- Report content development